The site won’t let me log in despite using the right p***word and log in info

GetHuman-mtspr's customer service issue with Plentyoffish from June 2018

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GetHuman-mtspr's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mtspr will want to follow the link below to head to their help center. We will check on GetHuman-mtspr later to make sure it's all set or try to help escalate.
Plentyoffish Help Center
The issue and preferred resolution, in GetHuman-mtspr's own words:
The problem I ran into: The site won’t let me log in despite using the right p***word and log in info
I trust that Plentyoffish will make this right and come up with a resolution that is fair.
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Plentyoffish

Customer service issue
Reported by GetHuman-mtspr
Jun 2nd, 2018 - 16d ago
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Email address on the account
username on the account
Name on the account
Timeline
GetHuman-mtspr started working on this issue
Jun 2nd 7:40pm