Hello Pinterest Development Team,**I am extremely unhappy about your recent decision to...
GetHuman-storymak's customer service issue with Pinterest from January 2019
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The issue in GetHuman-storymak's own words
Hello Pinterest Development Team,**I am extremely unhappy about your recent decision to label alternate vaccination information as "misinformation" and to delete the accounts and pins associated with this research. Unless you have a complete board of unbiased scientific researchers on your team who have done the studies themselves, you are not even qualified to make this determination, setting aside whether you should have the right to censor what your users ban that is purely medical research.**While Pinterest is your website, you have opened it to users to save what they choose to save. For you to play censor by determining what is "misinformation" and what you should protect your users from is dangerously close to the kind of book-burning radicalism that oppressive thought regimes in the past and around the world espouse. While I might understand hateful or threatening speech being a problem, simple information that you do not happen to agree with is not in that realm.**I do not need you or your development team to determine what I may and may not research or what I may or may not conclude to be real information. That is not your business. It is also not your business to be the arbiter of what is truth or falsehood.**As you said, this is indeed very personal and your insistence on becoming a branch of the Thought Police is not only troublesome and disturbing but completely out of line.**Please rethink your policy and back away from determining what health information or websites people pin to their own boards. Again, this is not your business and we do not need you to protect us from ourselves.**Yours sincerely,*A formerly very happy Pinterest user:*Lauren Turner
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