Pinterest suspended and won’t reactivate me stating I broke their policy but won’t explain what I did

GetHuman-tckatz's customer service issue with Pinterest from December 2018

24 views | 4864 similar | 0 following
Help with my Pinterest issue
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The issue in GetHuman-tckatz's own words
I received an email telling me I was suspended. I wasn’t trying to do anything. ... I have the same problem also. I was emailed and told that I violated the spam policy so I was being suspended. I emailed back and said that I never ever post anything or even follow other people. I look at pictures of recipes, haircuts & color and cleaning supplies. Tattoos also, nothing that would ever render close to a bad subject. So I asked please could they explain to me what I did wrong, maybe I was hacked. I got an email back telling me I was kicked off for a year. I am worried and upset because my daughter uses all the same devices and has her pinterest too so is it a problem of hacking? What if it happens to her? If I’m off a year fine, I know I did nothing wrong I can just take my business elsewhere but I want to know what happened if I am going to be accused of something.
Pinterest doesn’t tell you the exact specific reason why they kicked you off. They send a canned response without clear explanation, then they do not allow you the opportunity of first knowing what you did wrong then having the right to defend yourself and*or fix the situation.
I can’t ask force them to put me back on. I can only say this. I honestly have sat here everyday bothered of what I could have done. I’m a private person, don’t post anything so it is driving me crazy and if I did break a policy I wholeheartedly did not know I was. If some spam, ****, posts, anything like that is on there then they need to look into some of the ones that I clicked on because when I clicked on them they made it look like I posted something. I would have never done it.
I have been on Pinterest for longer than I can remember. I want to say it has been like ** years but I can promise you that is correct. I am sorry I can not give you a timeframe it just has been that long.
I can’t fix anything, they locked me out of the account**Please if you can help ...*The account was under: *****@***.com*I was told you were sending me an email to set up a password for this site but I never received one. Can you please try to resend....
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Customer service issue
Reported by GetHuman-tckatz
Dec 25th, 2018 - 3 years ago
Seen by 24 customers so far
Similar issue to 4864 others
0 customers following this
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GetHuman-tckatz started working on this issue
Dec 25th, 2018 6:01pm
GetHuman-tckatz indicated the issue is not fixed yet.
Dec 25th, 2018 6:06pm

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