Pinterest Customer Service Issues

I'm experiencing a major issue with my business account on Pinterest. There seems to be a problem with two linked email addresses: [redacted] and [redacted] I need assistance in removing the itinerantspirituality address and updating it to [redacted] as well as changing my URL to marthajhorn.com. I encountered difficulties changing my email, verifying it, and resetting my password due to unusual account activity. I also received a [redacted] error when trying to close the itinerantspirituality account. I'd appreciate Pinterest's help in resolving these issues as I don't want to lose my pins and daily views. If necessary, you can contact me at [redacted] to discuss further. Thank you for your support.

I was informed that my Pinterest account wouldn't be reactivated due to posts going to spam. However, I only save things to view later and don't actually post anything. The emails associated with my account are [redacted] and [redacted] The phone linked to these emails was stolen two years ago, and I reported it. I updated my email to [redacted] for security purposes. I've also had issues with my Facebook being hacked and my driver's license going missing. I'm careful about sharing personal information online and mainly interact with simple comments or save posts about food, drinks, and hairstyles. My contact number is [redacted]. The other number, [redacted], was lent to someone in need of contacting their family. I value my privacy and respect for myself and others. Kindly review my situation. Thank you, Laura D. Mitchell, P.O. Box [redacted], San Antonio, [redacted].

Dear Pinterest Development Team, I am writing to express my disappointment with your recent decisions on labeling alternate vaccination information as "misinformation" and deleting related accounts and pins. Without a team of unbiased scientific researchers who have conducted the studies, it seems inappropriate for you to make such determinations. Censoring medical research presents a concerning issue, as users should be free to save the content of their choice on your platform. While I understand the need to address hateful or threatening language, restricting information that may not align with your views crosses a line reminiscent of oppressive regimes. Users, myself included, should have the autonomy to access diverse viewpoints without interference. It is not your role to dictate what constitutes truth or falsehood. Your current approach, bordering on censorship, raises significant concerns and contradicts the open nature of your platform. I urge you to reconsider your policies and refrain from interfering with users' health-related content choices. We do not require your oversight in this matter. Sincerely, A dissatisfied Pinterest user, L.T.

I recently purchased a product advertised on Pinterest from a company that seems to be a scam. My order placed on Nov. 25, intended as a Christmas gift, has not arrived yet. After reaching out to them, I was initially informed that the order wasn't processed. Upon requesting a refund, the next morning, I suddenly received notification that it had been shipped. Unfortunately, the package is not traceable in the USPS tracking system. The company claims to be a small business in Florida, but when I asked for a refund, they mentioned that tracking would only show once "it entered my country," even though Florida is in the United States. The Better Business Bureau (BBB) has numerous complaints about undelivered or poor-quality merchandise from this company. Pinterest should remove their ads as they appear to be dishonest and unreliable.

I noticed an advertisement on Pinterest for a company called WigSis. Assuming that the advertisers were vetted, I decided to place an order. However, it turns out that WigSis is a fraudulent company from China pretending to be based in Alaska. Despite ordering two wigs, I received the wrong items and have been unable to get a refund or return the products. Despite their alleged return policy, after numerous emails (as they provide no phone number or address), WigSis has been uncooperative. I've tried for a month to resolve this issue with no success. Other customers have faced similar problems, with negative reviews on sites like the BBB and Pissed Consumer. I urge Pinterest to remove WigSis from its platform to protect other customers from falling victim to their scam. Although I may not recover my $[redacted], perhaps this action can prevent others from losing their money. Thank you.

Hello, I need assistance updating the email linked to my business account. The process seems to be stuck. I am aware that for security reasons, an email confirmation is typically sent to the current email address when updating to a new one. Unfortunately, I have not received this confirmation email yet, making it impossible to complete the email change. Could you please provide guidance on how to proceed? The existing email is connected to an employee who no longer works here, and her account will soon be deactivated. Business Name: allbeauty (allbeautypins) Current Email: claire/cottrill@iebtrading Thank you, Jenny @ allbeauty

Hello, I am reaching out to confirm the authenticity of the email supposedly sent by Pinterest. I did not share the mentioned picture on my page but would like to know on which "Board" it was posted. Thank you.

I recently received two messages from Pinterest, even though I had already deleted my account. I am unsure how Pinterest got my information to send me messages. I kindly request a prompt resolution to this issue. If not resolved, I will consult with my solicitor and take legal action. I regret ever joining Pinterest and now dread using it. I am unable to locate the messages in my email but will keep an eye out for the next one to determine the source. I ask Pinterest to investigate and address this matter quickly. Mentioning a previous email exchange, I urge them to take action. I wish there was a phone number for direct contact. If necessary, I may have to close my email accounts, something I hope to avoid. I provide my phone number ([redacted]1) for a return call. Thank you in advance for your attention to this issue with Pinterest.

After switching from Google to Chrome, I unintentionally created a new Pinterest account and can't access my original one due to forgotten log-in details and an outdated email. My old account held cherished ideas and memories. I would greatly appreciate assistance in merging the two accounts or recovering access to my initial one. To confirm ownership of my account, I can identify specific boards like "En La Cocina," "Grandbabies," and "Cocktail Hour Sans Souci," as well as a private board named "SSSHH." Your help in this matter would be invaluable to me.

I had to update my email accounts due to losing access to an old one. Now I have several different accounts, but I am struggling to access my original Pinterest account linked to my name John Pearson. Despite having evidence to verify my identity, the system shows me as David Pearson with unfamiliar information that does not belong to me. I am seeking help to regain access to my original account, JD Pearson 71 @yahoo.com. I have tried multiple emails in the past, but they have all been hacked. I am hopeful that with assistance, I can reclaim my Pinterest account and resume using it correctly as John Pearson. Thank you for any support you can offer.

I have been bombarded with ads on Pinterest for Jude Dress showcasing lovely clothes and shoes/boots. Assumed they were trustworthy due to their presence on Pinterest. Regrettably, I placed an order without checking their reviews first. Discovered they have a terrible reputation. Orders are delayed or not fulfilled, items are low quality, and refunds are a struggle for many. Despite immediately charging me, my order has not arrived, leading me to dispute the charges with my credit card company. I urge Pinterest to vet the companies they allow to advertise on their platform to maintain their positive image. Disappointed and surprised by this experience, I had never encountered a scam before. Another concerning company is lilagal, receiving similarly negative feedback. Just sharing my story to prevent others from falling into the same trap. Thank you.

Subject: Account Suspension Inquiry Dear Pinterest Team, I am responding to the email received on Friday, February 8, [redacted], at 5:47 PM regarding the suspension of my account due to possibly inappropriate pins. I have been a loyal user for years and am surprised by this action. I have checked my boards and am currently in the process of removing any duplicate pins. Could you kindly specify the offensive pins so I can promptly address the issue and prevent further suspension? I value my account and would appreciate the opportunity to rectify any violations. Thank you for your attention to this matter. Regards, Crystal (Ashli)

Dear Sir, I am reaching out to address my ongoing concern regarding my Pinterest account under the username glloomy123 and associated email [redacted] Despite multiple attempts to communicate, I am still struggling to convey that the content I post is not spam. I kindly urge you to review my account and observe that my pins are similar to other regular content on Pinterest. With 2.2 million monthly viewers and nearly [redacted] followers, my account is significant to me as it is my main source of income to support my family. I have invested considerable time and effort over the past three years to create quality content and appealing Pins on Canva. I value the safety and integrity of Pinterest and did not engage in any behavior that would jeopardize my account. I am unsure of the exact reason my account was flagged by the Pinterest algorithm. I believe it may have been a result of inadvertent actions, such as clicking or following/unfollowing accounts due to slow internet speeds. I sincerely request your assistance in resolving this matter promptly. The revenue generated from Pinterest is vital for my livelihood and blog expenses. Your understanding and support in lifting the block on my account would be greatly appreciated. Thank you for your attention to this issue. Best Regards, Manish - lovefindsitsway.com

I am experiencing an issue with my Pinterest accounts: pinterest.com/nashvillehhg is currently blocked and I am unsure why. I also have another account, pinterest.com/babyandchildren. There appears to be a smaller account under the name Lori Fisk-Conners that I would like to have deleted. My main account, nashvillehhg, is a business account that I have been building for many years. I only post content from my website www.houseandhomenashville.com or share relevant content from other sites with proper attribution. I am careful not to infringe on copyright laws and have received notices in the past about removed pins that I had reposted from other Pinterest users. I believe there may have been a misunderstanding or mistake regarding the block on my account. I would appreciate it if Pinterest could reach out to me at [redacted] as I have not received any email notifications regarding this issue. Thank you for your prompt attention to this matter.

Yesterday, my Pinterest account got suspended for alleged spam activity, which is entirely untrue. I maintain nearly a dozen themed boards and pin purely for recreational purposes. The explanation given by Pinterest about repetitive content and creating a bad user experience is unfounded, especially for posts on private boards that only I view. It's frustrating that I can only reach an automated system for assistance, preventing immediate resolution. This suspension is a mistake as my behavior on the platform has been consistent for years without any issues. I urge for a prompt correction of this error.

WARNING: SCAM ALERT On the evening of February 16, [redacted], while I was browsing your website, a pop-up message with a Pinterest logo appeared, offering me an opportunity to participate in a customer survey and supposedly receive an iPhone X for $1. After completing the survey and providing my credit card information for the $1 charge, I was redirected to SNDRTSM.com, a dating site that billed me $54.59 without authorization. I immediately contacted Visa Canada, who confirmed the fraudulent transaction and initiated an investigation. My card has been canceled, and I will be reporting this incident to the Canadian government's online fraud agency on February 18, [redacted]. Rest assured that they will look into Pinterest's security measures for their users. Thank you, Ted N. Montreal, Quebec, Canada

Dear Pinterest Team, I am a 67-year-old male disabled Viet Nam Veteran who sincerely hopes my Pinterest account won't be suspended. Pinterest is a significant part of my life, and I have invested countless hours over the years. I want to assure you that I am a moral and ethical individual who does not engage in spamming or deceptive practices. I may have unknowingly reposted pins or not adhered to certain guidelines, but I am committed to rectifying any mistakes. I value Pinterest greatly and do not wish to jeopardize it or anyone else's accounts. I am willing to learn and comply with the community guidelines to continue using Pinterest responsibly. Please provide me with specific details on any issues you have identified, and I will address them promptly. Respectfully, Don Curtis (Street Bob)

My Pinterest account has been hacked for days, enduring harassment and freezing issues. Despite multiple complaints to Pinterest, no effective assistance has been provided. I encountered a suspension icon twice upon login without prior warning or explanation. The lack of transparency regarding these suspensions is concerning as I faced difficulties regaining access to my account. I even received information that the hacking originated from Ohio using a Windows 7 device. Despite numerous emails seeking help and reporting these incidents, the assistance from Pinterest has been inadequate. The ongoing harassment and problems remain unresolved, prompting me to consider seeking external assistance.

I am requesting Pinterest to remove images belonging to Donna M. Jameson from Serene Garlands @ Etsy.com. Individuals are unlawfully pinning my images on the website, and I urge Pinterest to comply with the law by taking down these images. There are currently more than 50 of my images pinned on Pinterest for design inspiration. I affirm that I believe in good faith that the unauthorized use of my copyrighted material on Pinterest is not permitted by the copyright owner or the law (e.g., fair use). I declare that the information provided in this Notice is accurate, and I, Donna M. Jameson, am the rightful owner of the copyright or an exclusive right under the copyright that is allegedly violated. Please contact me at [redacted] to verify the removal of my designs.

I am dismayed by the censorship of free speech in [redacted] by a company like Pinterest. It is important to thoroughly research vaccinations. Are you confident in your stance? Could there be influence from drug corporations? It is crucial to look into the Gardasil issues. It is disheartening that while people indulge in video games, they fail to explore the substances being injected into their bodies. Unfortunately, on Pinterest, this research is hindered by what seems like authoritative decisions. The truth can be clouded by significant financial interests. Dive deep into vaccine truths, especially concerning the health of your children, if not for everyone's well-being.