* handle Pegasus Kitchen Faucet purchased at Home Depot in ****. No water comes out of...

GetHuman-terryhay's customer service issue with Pegasus Faucets from June 2018

Help with my Pegasus Faucets issue
I need a diverter valve for this faucet so I can put it back together ... * handle Pegasus Kitchen Faucet purchased at Home Depot in ****. No water comes out of the spout. I removed the faucet and it appears to be the diverter valve that the faucet hoses and sprayer connect to. The part number on the diverter is labeled *****.*I have pictures of the entire faucet that I could email to you
All I want is to purchase the diverter valve.*WHY DON'T CUSTOMER SERVICE GET IN TOUCH WITH ME. wE LOVED THE FAUCET UNTIL NOW!!!
I contacted support yesterday and they gave me an email address to send pictures*I have not heard back*CONTACT ME** *** ***-**********@***.com
Issue NOT FIXED
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Pegasus Faucets

Kitchen * handle faucet with sprayer hose
Customer service issue
Reported by GetHuman-terryhay
Jun 25th, 2018 - 2 mons ago
I have an issue with Pegasus Faucets too
Fixed
Seen by 16 customers so far
Similar issue to 13 others
0 customers following this
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Timeline
GetHuman-terryhay started working on this issue
Jun 25th 2:53pm
GetHuman-terryhay indicated the issue is not fixed yet.
Jun 26th 11:32pm
GetHuman-terryhay indicated the issue is not fixed yet.
Jun 26th 11:34pm
GetHuman-terryhay indicated the issue is not fixed yet.
Jun 28th 7:06pm
GetHuman-terryhay indicated the issue is not fixed yet.
Jun 28th 7:07pm