I ordered * items from PacSun on Thursday May *th, but never got a confirmation email f...

GetHuman-finkashl's customer service issue with PacSun from May 2020

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The issue in GetHuman-finkashl's own words
I ordered * items from PacSun on Thursday May *th, but never got a confirmation email for my order. I checked my credit card receipts and they did bill me. I also checked out as a guest so there is no way for me to get back to my orders. I just want to know why I didn't get a confirmation email, and I would like to keep my order, not cancel it. Basically I just want to know where my order is and if it actually went through, though they did bill me so I am just a bit confused.

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PacSun

Customer service issue
Reported by GetHuman-finkashl
May 11th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 588 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-finkashl started working on this issue
May 11th 5:47pm

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