I wanted to return my bikini I purchased. I've been trying to do the "return an online...

GetHuman4698098's Returns issue with PacSun.com from April 2020

Help with my PacSun.com issue
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman4698098's own words
I wanted to return my bikini I purchased. I've been trying to do the "return an online order" and it lets me get through steps * and * but not *. When I click Complete return it says "Unable to generate return label. Please try again later or contact our customer service." I was wondering if there's any way to email me a return label? I've been checking the site for a few days and keep getting that message.

GetHuman4698098 did not yet indicate what PacSun.com should do to make this right.

How GetHuman4698098 fixed the problem
I called customer service and they helped me out
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How Do I Track My Pacsun Package?How Do I Exchange the Wrong Item from Pacsun?How Do I Track My Pacsun Com Order?How Do I Edit a Pacsun Order?How Do I Give Feedback About My Experience to Pacsun?
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PacSun.com

Returns issue
Reported by GetHuman4698098
Apr 22nd, 2020 - 10 months ago
Fixed
Seen by 3 customers so far
Similar issue to 575 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4698098 started working on this issue
Apr 22nd, 2020 6:36pm
GetHuman4698098 shared this issue with others over email
Apr 22nd, 2020 6:36pm
GetHuman4698098 confirmed the issue is fixed. Hooray!
Apr 22nd, 2020 11:01pm

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