I orders two pairs of pants on Black Friday so I got BOGO Free. I just got a confirmati...
GetHuman1649862's customer service issue with PacSun.com from November 2018
Help with my PacSun.com issue
First: share to improve GetHuman1649862's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1649862's next move: talk to PacSun.com when they open.
PacSun.com's call center is closed now. We will send GetHuman1649862 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1649862 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1649862's own words
I orders two pairs of pants on Black Friday so I got BOGO Free. I just got a confirmation text saying one of the pair I ordered has run out of stock and that my order for that pair is cancelled? I know I won’t be charged for them but why was it cancelled? Are you guys not going to restock them? And since I had BOGO and i am going to have to order a different pair of pants am I going to have to pay for both pairs now?
GetHuman1649862 did not yet indicate what PacSun.com should do to make this right.
I have an issue with PacSun.com too
How GetHuman1649862 fixed the problem
We are waiting for GetHuman1649862 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.