I orders two pairs of pants on Black Friday so I got BOGO Free. I just got a confirmati...

GetHuman1649862's customer service issue with PacSun.com from November 2018

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The issue in GetHuman1649862's own words
I orders two pairs of pants on Black Friday so I got BOGO Free. I just got a confirmation text saying one of the pair I ordered has run out of stock and that my order for that pair is cancelled? I know I won’t be charged for them but why was it cancelled? Are you guys not going to restock them? And since I had BOGO and i am going to have to order a different pair of pants am I going to have to pay for both pairs now?
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PacSun.com

Customer service issue
Reported by GetHuman1649862
Nov 29th, 2018 - 9 mons ago
I have an issue with PacSun.com too
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Seen by 6 customers so far
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Timeline
GetHuman1649862 started working on this issue
Nov 29th, 2018 12:10am