I tried several times to phone in order to cancel my account and direct debit but could...

GetHuman-annaveda's Cancel My Services issue with Ourtime.com from May 2019

Help with my Ourtime.com issue
The issue in GetHuman-annaveda's own words
I tried several times to phone in order to cancel my account and direct debit but could never get through. I am very angry to discover that £**.** has just been taken out of my account. I want this cancelled and reimbursed immediately.
GetHuman-annaveda did not yet indicate what Ourtime.com should do to make this right.
I have an issue with Ourtime.com too
How GetHuman-annaveda fixed the problem
I managed to contact through email in the end, and the situation has finally been resolved. They kindly reversed the transaction and cancelled my account. Money took s few days to arrive back in my account.
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Ourtime.com

Cancel My Services issue
Reported by GetHuman-annaveda
May 20th, 2019 - a mon ago
I have an issue with Ourtime.com too
Fixed
GetHuman-annaveda shared how to fix
Seen by 3 customers so far
Similar issue to 9191 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-annaveda started working on this issue
May 20th 6:19am
GetHuman-annaveda confirmed the issue is fixed. Hooray!
May 23rd 6:27am