won't except email address

GetHuman-rnickels's customer service issue with Ourtime.com from April 2018

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Help with my Ourtime.com issue
Before contacting them, items GetHuman-rnickels may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-rnickels's next move: talk to Ourtime.com when they open.
Ourtime.com's call center is closed now. We will send GetHuman-rnickels a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-rnickels's own words:
The problem I ran into: won't except email address
I trust that Ourtime.com will make this right and come up with a resolution that is fair.
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Ourtime.com

Customer service issue
Reported by GetHuman-rnickels
Apr 18th, 2018 - 3 mons ago
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Timeline
GetHuman-rnickels started working on this issue
Apr 18th 12:25am