Many things.... no medication sent, no call to provider, no clear communication, emails...
GetHuman5878254's customer service issue with OptumRx from March 2021
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Many things.... no medication sent, no call to provider, no clear communication, emails read “sent”, “on hold” or “order cancelled” Watched provider sent Rx twice, email states “not received “ wrong strength and quantity sent...(* X ** days does not equal **) I love the ease of mail service, but this is getting a little crazy..... please do what you can. I do not want to find another provider...thanks
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