OnTrac shipment for a "Google Nest Hub" delivery from Walmart says out for delivery sin...

GetHuman3220402's customer service issue with OnTrac from July 2019

Help with my OnTrac issue
The issue in GetHuman3220402's own words
OnTrac shipment for a "Google Nest Hub" delivery from Walmart says out for delivery since Jul *th. But it hasn't been delivered yet. This is probably because our street address was changed by the city, and the delivery guy can't find the new address of the house.

GetHuman3220402 did not yet indicate what OnTrac should do to make this right.

How GetHuman3220402 fixed the problem
I contacted them over phone later. .......................................................................
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OnTrac

Customer service issue
Reported by GetHuman3220402
Jul 9th, 2019 - 2 years ago
Fixed
GetHuman3220402 shared how to fix
Seen by 4 customers so far
Similar issue to 397 others
0 customers following this
Items needed
Who made the purchase
Tracking number

Timeline

GetHuman3220402 started working on this issue
Jul 9th, 2019 6:40pm
GetHuman3220402 confirmed the issue is fixed. Hooray!
Jul 10th, 2019 6:55pm