Can I request a package reroute with OnTrac?

Yes, you can request a package reroute with OnTrac. If you need to change the delivery address or redirect your package to a different location within our service area, OnTrac provides rerouting options. To initiate a reroute, you can contact our customer service team via phone or online. Simply provide them with the necessary details such as your tracking number and new delivery address. Please note that a reroute fee may apply, and the availability of rerouting options may vary depending on specific circumstances and package status. OnTrac aims to accommodate your rerouting needs to ensure your package reaches the desired destination efficiently and securely.