Can I schedule a specific delivery time for my package with OnTrac?

Asked 6 months ago
Unfortunately, OnTrac does not currently offer the option to schedule a specific delivery time for packages. The delivery times are determined by the driver's route and the volume of packages being delivered in a particular area. However, OnTrac does provide estimated delivery windows to give customers an idea of when their package is likely to be delivered. These estimated delivery windows are typically within a few hours and are provided on the tracking page. Customers can track their package in real-time to stay updated on its progress and adjust their plans accordingly. Although OnTrac strives to deliver packages as quickly and efficiently as possible, they prioritize optimizing route efficiency and ensuring timely deliveries for all customers.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

OnTrac

Find a list of many popular OnTrac questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
OnTrac Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!