Does OnTrac provide insurance for lost or damaged packages?

Asked 6 months ago
Yes, OnTrac provides insurance for lost or damaged packages. We understand that accidents can happen during transit, and we are committed to offering peace of mind to our customers. In the unfortunate event that your package is lost or damaged while in our care, you can rest assured knowing that we will reimburse you for the value of the item up to the declared value or a predetermined amount. It is important to note that certain restrictions and conditions apply, so we recommend reviewing our specific insurance policy for more detailed information. At OnTrac, we prioritize the safety and security of your packages, and our insurance coverage is just one way we demonstrate our commitment to excellent service.
Answered Nov 1, 2023

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