my package says delivered but its not here*it never showed up

GetHuman732920's customer service issue with OnTrac from May 2018

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The issue in GetHuman732920's own words
The problem: my package says delivered but its not here*it never showed up
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OnTrac

Customer service issue
Reported by GetHuman732920
May 30th, 2018 - 5 mons ago
I have an issue with OnTrac too
Not resolved
Seen by 4 customers so far
Similar issue to 421 others
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Timeline
GetHuman732920 started working on this issue
May 30th 9:33pm