My son's jeans that I purchased in Sept. Tore already?! Only had them and wore them for...
GetHuman-kcphoto's customer service issue with Old Navy from November 2018
7 views | 683 similar | 0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman-kcphoto to get a Old Navy rep on the line!
Always use the GetHuman Phone to call Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-kcphoto's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kcphoto may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kcphoto's own words
My son's jeans that I purchased in Sept. Tore already?! Only had them and wore them for about a month. They have been sitting here laying around not being worn and I have been putting off contacting Old Navy. Making the connection with Old Navy is not what I want to do, but we spent money on school clothes and now it's frustrating he can't wear them!! The jeans we purchased are Loose fit. (Built in Flex) **x**. We bought his jeans in Saginaw, Michigan. Description of tares are the back pocket top left side of pocket is torn apart, there is alot of stiching here. Also the crotch area is torn apart. It's almost like too much thread* sewing was done in these areas and the Jean is week and it tore??! I want to get another pair. A free replacement would be great. Can you help?
GetHuman-kcphoto did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman-kcphoto fixed the problem
We are waiting for GetHuman-kcphoto to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.