My son's jeans that I purchased in Sept. Tore already?! Only had them and wore them for...

GetHuman-kcphoto's customer service issue with Old Navy from November 2018

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The issue in GetHuman-kcphoto's own words
My son's jeans that I purchased in Sept. Tore already?! Only had them and wore them for about a month. They have been sitting here laying around not being worn and I have been putting off contacting Old Navy. Making the connection with Old Navy is not what I want to do, but we spent money on school clothes and now it's frustrating he can't wear them!! The jeans we purchased are Loose fit. (Built in Flex) **x**. We bought his jeans in Saginaw, Michigan. Description of tares are the back pocket top left side of pocket is torn apart, there is alot of stiching here. Also the crotch area is torn apart. It's almost like too much thread* sewing was done in these areas and the Jean is week and it tore??! I want to get another pair. A free replacement would be great. Can you help?

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Old Navy

Customer service issue
Reported by GetHuman-kcphoto
Nov 11th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 683 others
0 customers following this

Timeline

GetHuman-kcphoto started working on this issue
Nov 11th, 2018 3:41pm

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