I ordered a pair of boots, which were described as gently used. When I received them an...

GetHuman5414656's Refund an Order issue with OfferUp from October 2020

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The issue in GetHuman5414656's own words
I ordered a pair of boots, which were described as gently used. When I received them and inspected them, the stitching is coming undone on the outside of the right boot, the inner soles are practically gone and the left boot’s heel is worn out unevenly. This are issues I couldn’t see and she did not put them on the description. I message seller and she was very upset saying what did I expect for the $** plus $**.** shipping I paid. I requested a refund but seller will not accept as she wants the money. I simply want a label so I can return boots to seller, and I want my refund. Please don’t release funds to seller, as I feel I’m getting ripped of. Please help. Thank you.

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How Do I Report a User on Offerup?What Do I Do If My Offerup App Is Not Working?How Do I Get a Refund on Offerup?How Do I Recover My Offerup Account?How Do I Get My Money from Offerup?
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OfferUp

Refund an Order issue
Reported by GetHuman5414656
Oct 29th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4066 others
0 customers following this

Timeline

GetHuman5414656 started working on this issue
Oct 29th, 2020 4:36pm
GetHuman5414656 indicated the issue is not fixed yet.
Oct 29th, 2020 8:54pm

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