So I recently sold something on OfferUp, and shipped the item, it shows it's on its way...

GetHuman-andreifa's customer service issue with OfferUp from June 2019

Help with my OfferUp issue
The issue in GetHuman-andreifa's own words
So I recently sold something on OfferUp, and shipped the item, it shows it's on its way to delivery by tomorrow and everything to the buyer.*But I received a email* notification from offer up saying I haven't shipped the item yet and there giving me * more days to send it out if I don't they'll cancel the order.**If the order is cancelled I lose money and the item I shipped out.**What should I do?

GetHuman-andreifa did not yet indicate what OfferUp should do to make this right.

How GetHuman-andreifa fixed the problem
I contacted OfferUp through their app, and they contacted me back pretty quickly.*Go to the help section of their application, click any of the links like "buyer protection"*Once you clicked the 'topic' scroll all the way down and their should be a 'contact us' button with a envelope sign. Then fill out the form and provide transcation ID** of applicable.*If you do not see the 'contact us' link go through each topic and scroll down until you see a page that has that 'contact us' button.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common OfferUp customer problems.
What Is Offerup?Is Offerup Currently Down?Is Offerup Free or Do They Charge a Fee?How Do I Create an Offerup Account?How Do I Delete an Offerup Account?
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman-andreifa
Jun 19th, 2019 - 3 years ago
Fixed
GetHuman-andreifa shared how to fix
Seen by 21 customers so far
Similar issue to 11650 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-andreifa started working on this issue
Jun 19th, 2019 2:34am
GetHuman-andreifa indicated the issue is not fixed yet.
Jun 19th, 2019 6:41am
GetHuman-andreifa indicated the issue is not fixed yet.
Jun 19th, 2019 6:51am
GetHuman-andreifa confirmed the issue is fixed. Hooray!
Jun 19th, 2019 10:21pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers