Hi I need to cancel an order. In this case I am the seller and the buyer wants to canc...

GetHuman2229681's customer service issue with OfferUp from February 2019

18 views
 | 
6036 similar
 | 
0 following
Help with my OfferUp issue
First: share to improve GetHuman2229681's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2229681 got the right customer help using our suggestion.
Before contacting them, items GetHuman2229681 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2229681's own words
Hi I need to cancel an order. In this case I am the seller and the buyer wants to cancel an ink cartridge order. This is a shipping order and I have not yet shipped the item however the funds have been taken out of her account. I have tried following you instructions but a few of the steps I'm not seeing as often son my end. The buyer has also tried to cancel but because the order is in shipping status she cannot.
GetHuman2229681 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman2229681 fixed the problem
We are waiting for GetHuman2229681 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2229681 fixes it.
This email address isn't valid

OfferUp

Customer service issue
Reported by GetHuman2229681
Feb 17th, 2019 - 8 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 18 customers so far
Similar issue to 6036 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2229681 started working on this issue
Feb 17th 11:50pm