Hi! So I was looking at the offerup website with the hopes of buying a new phone. I saw...

GetHuman-dengnya's customer service issue with OfferUp from December 2018

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The issue in GetHuman-dengnya's own words
Hi! So I was looking at the offerup website with the hopes of buying a new phone. I saw this really great ad for a Samsung Galazy s* Active. I thought It was perfect, I added my payment info and everything along w* the address to ship it to. **Its been like * days and the phone is still advertised as if it wasn't sold* it says "make an offer." I just would like to know what happened to my money, and if I could a refund or a hold of the seller. Because, the phone is still available for purchase even though I filled out all the information to have it shipped to me.I had done everything through the app.
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OfferUp

Customer service issue
Reported by GetHuman-dengnya
Dec 4th, 2018 - 2 mons ago
I have an issue with OfferUp too
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Seen by 3 customers so far
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Timeline
GetHuman-dengnya started working on this issue
Dec 4th, 2018 5:58am