Hi there. Offerup sent me a shipping label but the weight of my item was more than expe...

GetHuman-isimok's customer service issue with OfferUp from November 2018

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The issue in GetHuman-isimok's own words
Hi there. Offerup sent me a shipping label but the weight of my item was more than expected. I wrote down the address and paid for the shipping cost. It was my mistake. But now it’s extending my time to ship because I didn’t use the original label. I have already shipped the item to the buyer. I didn’t know what to do since the transaction was already made (price of item and shipping) Will I still be deposited the money or will everything cancel? I’ve sent the buyer the item.
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OfferUp

Customer service issue
Reported by GetHuman-isimok
Nov 29th, 2018 - 9 mons ago
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Seen by 9 customers so far
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GetHuman-isimok started working on this issue
Nov 29th, 2018 7:25am