I had requested that seller cancel item, and received that cancellation notice on the O...

GetHuman-chrisdno's customer service issue with OfferUp from November 2018

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The issue in GetHuman-chrisdno's own words
I had requested that seller cancel item, and received that cancellation notice on the OfferUp app on *****. This morning I received a shipment notification for the cancelled item with a delivery date of ****. This item took much longer to ship than allowed for on OfferUp and I have already purchased the item new from an online vendor. I tried submitted a claim for buyer protection on the app multiple times and keep getting a "server error" message. Can you please assist?
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OfferUp

Customer service issue
Reported by GetHuman-chrisdno
Nov 28th, 2018 - 9 mons ago
I have an issue with OfferUp too
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Seen by 4 customers so far
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GetHuman-chrisdno started working on this issue
Nov 28th, 2018 5:38pm