I sold an item in Offerup. I shipped it and buyer filed a claim. Offerup cancelled the...

GetHuman1160515's customer service issue with OfferUp from September 2018

Help with my OfferUp issue
The issue in GetHuman1160515's own words
I sold an item in Offerup. I shipped it and buyer filed a claim. Offerup cancelled the transaction and buyer was refunded but I didnt get my item back. Transaction number is ******. Item is **k Herringbone Necklace and the buyer's name is Louii Orellana.
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OfferUp

Customer service issue
Reported by GetHuman1160515
Sep 18th, 2018 - 2 mons ago
I have an issue with OfferUp too
Fixed
Seen by 25 customers so far
Similar issue to 1815 others
0 customers following this
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Timeline
GetHuman1160515 started working on this issue
Sep 18th 3:16pm
GetHuman1160515 indicated the issue is not fixed yet.
Sep 18th 3:18pm