I sold a product ( entry doors) to a buyer that was clearly marked to the correct measu...

GetHuman-ckirklan's customer service issue with OfferUp from August 2018

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The issue in GetHuman-ckirklan's own words
I sold a product ( entry doors) to a buyer that was clearly marked to the correct measurements. She came, purchased in cash for less than what they were being sold for, and took them. Now she says they don't fit and is coming back for a refund. I told her refunds aren't issued and she had the exact measurements and inspected prior to buying. She clearly said she read the ad wrong. The ad was correct, she inspected and paid, took the product. No refund is allowed correct?
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OfferUp

Customer service issue
Reported by GetHuman-ckirklan
Aug 25th, 2018 - 4 mons ago
I have an issue with OfferUp too
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Seen by 3 customers so far
Similar issue to 1397 others
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GetHuman-ckirklan started working on this issue
Aug 25th 5:36pm
GetHuman-ckirklan indicated the issue is not fixed yet.
Aug 25th 7:16pm