received post card indicating Norton virus "stuff" would be renewed automatically renew...

GetHuman1471847's customer service issue with Norton AntiVirus from November 2018

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Help with my Norton AntiVirus issue
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The issue in GetHuman1471847's own words
received post card indicating Norton virus "stuff" would be renewed automatically renewed on ********** several days ago. When I just minutes ago checked my computer I am told Renew Subscription and my product will expire today. Do I or do I not have my Norton "stuff?" The serial number on the post card is V*YPC**WYDHV. I think this product is in my wife's name Cynthia Baughman, as well as mine, William Baughman.
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Norton AntiVirus

Customer service issue
Reported by GetHuman1471847
Nov 2nd, 2018 - a mon ago
I have an issue with Norton AntiVirus too
Not resolved
Seen by 3 customers so far
Similar issue to 116 others
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Timeline
GetHuman1471847 started working on this issue
Nov 2nd 5:04pm