Using NETFLIX on TV. Getting the following message: “Sorry, Something went wrong. Pleas...

GetHuman5416078's customer service issue with Netflix from October 2020

Help with my Netflix issue
The issue in GetHuman5416078's own words
Using NETFLIX on TV. Getting the following message: “Sorry, Something went wrong. Please try again later.” It is stuck on the search menu and it does not recognize any input. We turned the TV off and then back on, but the problem did not disappear. The TV itself is fine because we can watch DIRECTV with no problems.*Also, I can watch NETFLIX fine from my iPad* it’s just NETFLIX on the TV that is not working

GetHuman5416078 did not yet indicate what Netflix should do to make this right.

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Netflix

Customer service issue
Reported by GetHuman5416078
Oct 29th, 2020 - 4 months ago
Fixed
Seen by 2 customers so far
Similar issue to 19004 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman5416078 started working on this issue
Oct 29th, 2020 11:08pm
GetHuman5416078 confirmed the issue is fixed. Hooray!
Oct 30th, 2020 1:00pm

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