I didn't know I was signed up for the DVD service as well as the streaming service. I f...

GetHuman4719930's Refund a Charge issue with Netflix from April 2020

Help with my Netflix issue
First: share to improve GetHuman4719930's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4719930 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman4719930's own words
I didn't know I was signed up for the DVD service as well as the streaming service. I finally got a good look at my account charges and saw that I was being charged twice a month from Netflix, one $** for the family streaming and one $** for the DVD service I didn't know I had. I just cancelled the DVD service but was wondering if there was a way to get a refund for the DVD rentals as I have never used it?

GetHuman4719930 did not yet indicate what Netflix should do to make this right.

How GetHuman4719930 fixed the problem

We are waiting for GetHuman4719930 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Netflix

Refund a Charge issue
Reported by GetHuman4719930
Apr 26th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 23748 others
0 customers following this

Timeline

GetHuman4719930 started working on this issue
Apr 26th 7:00pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians