I need to give you my new card number because the old card ending in **** is no longer...
GetHuman2461846's customer service issue with Netflix from March 2019
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The issue in GetHuman2461846's own words
Give you my new card number. You will not be able to use the old card when you try to get PAYMENT. ... I need to give you my new card number because the old card ending in **** is no longer in service . The bank issued a new card to me.
I would rather speak to a real person or text my new number to you so there will be no disruption in service, however this system is highly frustrating and ineffective.
Just phone call me please. It's that simple.
I just became a customer and even though I do enjoy the movies etc, not being able to get in touch with Netflix is unacceptable.
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