I "supposedly" was given ** free days of Netflix and I never was able to connect to it...

GetHuman-sparkkar's customer service issue with Netflix from February 2019

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The issue in GetHuman-sparkkar's own words
I "supposedly" was given ** free days of Netflix and I never was able to connect to it. Since I never was able to connect, I figured it wasn't running. Then, I receive a bill for the first month... I never received the free service to determine if I want to subscribe. I need a refund and to get my ** free days back. Also, I will need to know what to do to set it up so I can watch if for the first ** days
GetHuman-sparkkar did not yet indicate what Netflix should do to make this right.
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Netflix

Customer service issue
Reported by GetHuman-sparkkar
Feb 18th, 2019 - 8 mons ago
I have an issue with Netflix too
Fixed
Seen by 2 customers so far
Similar issue to 22395 others
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-sparkkar started working on this issue
Feb 18th 3:58pm
GetHuman-sparkkar indicated the issue is not fixed yet.
Feb 18th 3:59pm