I upgraded my Roku TV by buying a new apparatus. It is called "Roku Express." I hooked...

GetHuman-kolarmgl's customer service issue with Netflix from January 2019

Help with my Netflix issue
The issue in GetHuman-kolarmgl's own words
I upgraded my Roku TV by buying a new apparatus. It is called "Roku Express." I hooked it up to my TV but now I am having trouble getting into my streaming account. I entered my email address but it was the wrong email address that is associated with my Netflix account. I tried to get back to the screen to enter the proper address, but it would not let me return. It also asked me for my password. I do not know if they want my password associated with my account or if I have to enter my password that is on my modem. Please help me.** Thank-you,** Alice Kolar
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Netflix

Customer service issue
Reported by GetHuman-kolarmgl
Jan 14th, 2019 - a mon ago
I have an issue with Netflix too
Fixed
Seen by 8 customers so far
Similar issue to 18508 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-kolarmgl started working on this issue
Jan 14th 5:00pm
GetHuman-kolarmgl indicated the issue is not fixed yet.
Jan 14th 5:10pm