I am completely ashamed of your customer service. I called trying to talk to someone ab...
GetHuman-batmattf's customer service issue with Netflix from January 2019
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman-batmattf to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-batmattf's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-batmattf may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-batmattf's own words
I am completely ashamed of your customer service. I called trying to talk to someone about my account and they treated me like I wasn't even a person and didn't even bother to try and help. Forwarding me to person to person like my issues didn't matter. If I pay for a service I expect to be serviced as such. It's not like I'm asking for much. I paid for my next month already and your company says that I haven't. At this point I'm tired of fighting with your company and the people who work within it. I will make sure to tell anyone not to waste their time or money with Netflix and let them know that your company doesn't care about their customers but only care about the money. If you feel like apologizing you can apologize by giving me a free year. By your rude employees and supervisors actions it is clear to see you only care about money so I'm going to treat you just the same. Contact me when you feel like I'm worth your time and go ahead and tell my your sorry and give me the free year. For how I was treated and harassed your company is lucky that this is all I'm demanding. I'll give you respect the moment you actually show me you care about your customers.
GetHuman-batmattf did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-batmattf fixed the problem
We are waiting for GetHuman-batmattf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.