Found * additional Netflix accounts on bank statement. One unknown and one cancelled * months ago.

GetHuman-chebytop's customer service issue with Netflix from January 2019

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Help with my Netflix issue
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The issue in GetHuman-chebytop's own words
I just opened a Netflix account last week via the below email. Today I checked my bank account and realized I have been paying for * other subscriptions ($**.***month since ******* and $**.***month since ********).**I don't even know the ******** account credentials, so I cannot login or cancel. I have been charged $**.** x * months * $**.**.**I was able to log onto the ******* account, and I got a screenshot of the recent streaming activity page. This account was used on **** and ***-*-* at which point the account was mistakenly believed to have been cancelled. No further activity until I logged in today to check. I have been charged $**.** x * extra months * $**.**.
I am fine with paying $**.** for the initial *******-******* period. Otherwise, this totals to $**.** worth of subscription fees that I would like to get refunded. I will continue with my new account, but please refund the rest.
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Customer service issue
Reported by GetHuman-chebytop
Jan 3rd, 2019 - 4 mons ago
I have an issue with Netflix too
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GetHuman-chebytop started working on this issue
Jan 3rd 6:57am