I am supposed to be on the free trial on netflix right now, but netflix charged me for...

GetHuman1565363's customer service issue with Netflix from November 2018

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Help with my Netflix issue
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The issue in GetHuman1565363's own words
I am supposed to be on the free trial on netflix right now, but netflix charged me for sone reason. Before you charged me there was an error message saying there is a problem with my card. Then I fixed it and you charged me. I am pretty certain you made a mistake. Can I please get a refund? This would be helpful. Thank you.
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Customer service issue
Reported by GetHuman1565363
Nov 15th, 2018 - 10 mons ago
I have an issue with Netflix too
Not resolved
Seen by 12 customers so far
Similar issue to 12492 others
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GetHuman1565363 started working on this issue
Nov 15th, 2018 5:08pm