I rented a movie and a game on one transaction. All was well on that. I saw another gam...

GetHuman-bobbykre's customer service issue with Netflix from November 2018

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GetHuman Phone call #1 (a mon ago)
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If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-bobbykre's own words
I rented a movie and a game on one transaction. All was well on that. I saw another game I wanted to rent and attempted to rent it and it brought a message up on the kiosk that stated my debit card could not be used to rent games. I tried it one more time and got the same message. I looked on my mobile banking app and it charged me for both times I attempted to rent the game. I just want a refund for $*.**. Thank you.
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Netflix

Customer service issue
Reported by GetHuman-bobbykre
Nov 2nd, 2018 - a mon ago
I have an issue with Netflix too
Fixed
Seen by 5 customers so far
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Name of Account Holder
Timeline
GetHuman-bobbykre started working on this issue
Nov 2nd 8:20pm
GetHuman-bobbykre confirmed the issue is fixed. Hooray!
Nov 2nd 9:13pm