At *am, suffering from insomnia, I turned to Netflix for a couple of hours of escapism...
GetHuman1380135's customer service issue with Netflix from October 2018
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The issue in GetHuman1380135's own words
At *am, suffering from insomnia, I turned to Netflix for a couple of hours of escapism. When I entered my Netflix account, there burst into my room, full-screen sized, a truly disturbing image of a possessed young girl crawling out of a swamp. The accompanying text read: "...Really scarey. The things they*ve seen are horrible..." *I felt as if I had been assaulted. *This bears no resemblance to anything I have ever profiled myself as wanting to watch. I want advertising which at least approximately fits my profile. Or no promotional stuff at all. But not sick unsolicited horror at *am. Material like this should not be beamed indiscriminately into people*s homes.
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