Hello, I have a Netflix account but my computer got hacked and I had to change my bank...

GetHuman1334721's customer service issue with Netflix from October 2018

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The issue in GetHuman1334721's own words
Hello, I have a Netflix account but my computer got hacked and I had to change my bank card and Visa card which you use to charge for your services. I need to submit my new Visa * so my services don't get cut off due to lack of payment. *Sincerely, Kim Nelson
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Netflix

Customer service issue
Reported by GetHuman1334721
Oct 12th, 2018 - 3d ago
I have an issue with Netflix too
Not resolved
Seen by 5 customers so far
Similar issue to 9797 others
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Timeline
GetHuman1334721 started working on this issue
Oct 12th 8:16pm