I tried watching a movie on my tv and could not find it then I searched for same movie...

GetHuman-andreaer's customer service issue with Netflix from August 2018

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The issue in GetHuman-andreaer's own words
I tried watching a movie on my tv and could not find it then I searched for same movie on Netflix from my phone and was able to get it and watch it. Why can I see different things depending on which device I am watching from?
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Netflix

Customer service issue
Reported by GetHuman-andreaer
Aug 22nd, 2018 - 3 mons ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-andreaer started working on this issue
Aug 22nd 1:09am