I have no clue why I was charged $**.** for an account I already have billed through Xf...

GetHuman844831's customer service issue with Netflix from July 2018

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The issue in GetHuman844831's own words
I have no clue why I was charged $**.** for an account I already have billed through Xfinity, I tried every email possible I could think of and it says none is on file. My name is Janina Anthony birthday ********** I was charged on debit card ending in ****. I want a refund asap because I do not feel as though I should be charged for something I had no knowledge of. I even checked ALL my emails to see if there was a receipt for the charges but nothing, however it shows on my bank statement. I would like this issue resolved as soon as possible
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Customer service issue
Reported by GetHuman844831
Jul 3rd, 2018 - a yr ago
I have an issue with Netflix too
Not resolved
Seen by 9 customers so far
Similar issue to 3248 others
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GetHuman844831 started working on this issue
Jul 3rd, 2018 4:22am