I was charged two times for a free month trial for Netflix the first charge was * dolla...

GetHuman-jordysgi's customer service issue with Netflix from June 2018

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The issue and preferred resolution, in GetHuman-jordysgi's own words:
I was charged two times for a free month trial for Netflix the first charge was * dollar and the second charge that was made moments later was **.** I was not aware there would be any kind of charge for a month much less **.** this occurred on June **,**** i demand a full refund and I think for the problems you caused me financially as a struggling single mother of two you should not only give me the trial month for free as it seems is falsely advertised I completely believe I also deserve an extra free month because you made it where I could not afford to eat at work for the past few days thanks alot my email is *****@***.com my phone number is **********
I trust that Netflix will make this right and come up with a resolution that is fair.
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Netflix

Customer service issue
Reported by GetHuman-jordysgi
Jun 25th, 2018 - 2 mons ago
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GetHuman-jordysgi started working on this issue
Jun 25th 10:44pm