we had netflix installed and were paying $*.** month then we purchased a smart tv and h...
GetHuman-diannemo's Overcharges on My Account issue with Netflix from April 2018
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Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-diannemo's own words
we had netflix installed and were paying $*.** month then we purchased a smart tv and had netflix conected we re joined and finished up with * accounts our new account was for $**.** month I rang and cancelled our first account for $*.** a month and was refunded the last two months now I have discovered that we are still paying for the $*.** amonth I cancelled the first account on *th Feb. **** but payments came out on **st Feb. **st. March and **rd April we wish to keep our $**.** a month account and we wish to be refunded the amount of $**.** thank you
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