we had netflix installed and were paying $*.** month then we purchased a smart tv and h...

GetHuman-diannemo's Overcharges on My Account issue with Netflix from April 2018

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we had netflix installed and were paying $*.** month then we purchased a smart tv and had netflix conected we re joined and finished up with * accounts our new account was for $**.** month I rang and cancelled our first account for $*.** a month and was refunded the last two months now I have discovered that we are still paying for the $*.** amonth I cancelled the first account on *th Feb. **** but payments came out on **st Feb. **st. March and **rd April we wish to keep our $**.** a month account and we wish to be refunded the amount of $**.** thank you
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Netflix

Overcharges on My Account issue
Reported by GetHuman-diannemo
Apr 30th, 2018 - 7 mons ago
I have an issue with Netflix too
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Seen by 4 customers so far
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-diannemo started working on this issue
Apr 30th 7:19am
GetHuman-diannemo confirmed the issue is fixed. Hooray!
Apr 30th 8:20am
GetHuman-diannemo confirmed the issue is fixed. Hooray!
Apr 30th 9:44pm
GetHuman-diannemo confirmed the issue is fixed. Hooray!
Apr 30th 9:45pm