I have ordered one espadrilles of size no. * but their was an issue with size so I have...

GetHuman2221746's customer service issue with Myntra from February 2019

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The issue in GetHuman2221746's own words
I want my full refund. ... I have ordered one espadrilles of size no. * but their was an issue with size so I have looked for bigger size no.but it is not available their so I have asked for return n refund policy.. the main reason is while ordering the espadrilles you have applied *** Rs as delivery charges but when I getting refund is of just the value of those espadrilles. Means total prize was *** n I am just getting *** as refund. Why ? Is it my fault if the size is not available their. **I want my full money back. The delivery charges also.. thank you please do the needful.. for someone that money has more valuable.
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Myntra

Customer service issue
Reported by GetHuman2221746
Feb 16th, 2019 - 8 mons ago
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GetHuman2221746 started working on this issue
Feb 16th 3:16pm
GetHuman2221746 indicated the issue is not fixed yet.
Feb 16th 3:20pm