Myntra Customer FAQ

Sorry to hear about this situation! If the item you received doesn't have a price tag, it won't be eligible for a return, as per Myntra's return policy. However, if the item arrived without a tag even though it should have one, there may be an error. We recommend raising the issue again within 24 hours of receiving the product. Myntra customer service will investigate the matter and should be able to resolve it favorably as it seems to be an error from their end. Please bear with us as we try to address this issue.

We're sorry to hear that you're having this issue. At Myntra, we strive to provide a seamless delivery experience. We recommend that you lodge a formal complaint in your Myntra account under the 'My Orders' section against the specific order. Our customer support team will go through your feedback and take necessary actions at the earliest to prevent such experiences in the future. Your satisfaction is our top priority.

We are sorry to hear that you haven't received your refund yet. Refunds on Myntra usually take around 7-10 business days after the pickup of the returned product or after the cancellation request is received. This might vary depending on your bank or payment processor. Remember that the amount is refunded to the payment mode that you used during the purchase. If you've checked your account and it's been over 10 business days since the return, consider getting in touch with your bank. There could be some delay from their end. If the bank doesn't see any pending transfers, please reach out to Myntra's support team. They will be able to provide a detailed help concerning your refund.

Apologies for any confusion, but we typically don't provide direct contact information in this space. However, you can find the most up-to-date contact information, including email and other support options, right here on this page you are viewing currently. It's easy and convenient to connect with Myntra for any queries or assistance you require.

Once your payment is successful, Myntra usually sends an order confirmation via SMS/email. Sometimes there can be a small delay due to high volume or technical issues. However, if you haven't received any confirmation within a reasonable time frame, please check your order history in your Myntra account. If your order isn't visible there, it's possible that the payment transaction wasn't successful, despite the amount being deducted. In such cases, the deducted amount typically gets refunded back into your account within 7-10 business days. If your problem persists, please use the contact link found right here on this page.