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What is Myntra's return policy?

Asked 2 years ago
Myntra has a customer-friendly return policy designed to enhance the shopping experience. Generally, customers have a window of thirty days from the date of delivery to initiate a return for most products. It is important to note that items must be returned in their original condition, which includes being unworn, unwashed, and with all tags still attached. Certain products may have specific return conditions. For example, items that are part of a clearance sale or have been personalized may not be eligible for return. Additionally, some categories, such as innerwear or swimwear, may come with stringent return policies for hygiene reasons. To initiate a return, customers can use the Myntra app or website, where they can easily navigate to the orders section and follow the prompts to request a return. Once a return is initiated, Myntra arranges for a pick-up, making the process convenient for shoppers. Refunds are typically processed after the item is collected and examined, with the amount being credited back to the original payment method within a few days. Customers are encouraged to check the specific return policy details on the Myntra website for any variations or updates since policies may change periodically.
Answered Jul 5th 2025

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