GetHuman2595164's customer service issue with Motel 6 from March 2019

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The issue in GetHuman2595164's own words
Get a refund ... Walked in to grt a room and we not aware that if we book before * am the check out time is still **am and we came in town for work and were expecting to check out on **** not **** at **when we checked in at *am on **** andbwe called the office to aee if we coukd get a refund or have the check in time change and wr could come back at * am so we woukd be able to check out on **** but office refused
This is frustrating becsuse we had a long drive for work and were expecting our check out the following day not the same day * hours after check in
A refund or a free night to stay a fuml night not * hours
Have booked rooms several times over the last * months and no issues
Calling the front desk to resolve it
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Motel 6

Customer service issue
Reported by GetHuman2595164
Mar 26th, 2019 - a mon ago
I have an issue with Motel 6 too
Not resolved
Seen by 14 customers so far
Similar issue to 2132 others
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6