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The issue in GetHuman2595164's own words
Get a refund ... Walked in to grt a room and we not aware that if we book before * am the check out time is still **am and we came in town for work and were expecting to check out on **** not **** at **when we checked in at *am on **** andbwe called the office to aee if we coukd get a refund or have the check in time change and wr could come back at * am so we woukd be able to check out on **** but office refused
This is frustrating becsuse we had a long drive for work and were expecting our check out the following day not the same day * hours after check in
A refund or a free night to stay a fuml night not * hours
Have booked rooms several times over the last * months and no issues
Calling the front desk to resolve it
I have an issue with Motel 6 too
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