Motel 6 Customer Service

Ways to contact Motel 6 and solve common issues

Use Motel 6's Phone Number

Motel 6's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Motel 6

Contacting Motel 6 customer support

Below you can compare and contrast the 4 ways to contact Motel 6 by looking at which ones are the fastest and which ones other customers recommend the most for solving Motel 6 customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Motel 6 across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
26 mins201
15 mins239
Corporate Offices
2 mins238
Online Help at
Customer Service
< 11 hrs275

Motel 6: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Motel 6.
Is there parking available on site?
Yes, parking is available on site at Motel 6. We understand the importance of convenient parking for our guests, so we provide ample parking spaces to accommodate your vehicles. Whether you are traveling with a car, motorcycle, or even a recreational vehicle, we have designated parking areas to ensure your vehicle's safety. Our parking facilities are well-maintained, well-lit, and monitored to provide you with peace of mind during your stay. So, rest assured that you can park your vehicle conveniently and securely at Motel 6 while enjoying our comfortable accommodations and exceptional hospitality.
What is the cancellation policy?
Our cancellation policy at Motel 6 allows guests to cancel their reservation without any penalty if done at least 24 hours before their scheduled check-in time. For cancellations made within 24 hours of the check-in time, guests will be charged for the first night's stay. Please note that some special rate plans or promotions may have different cancellation policies, and these will be clearly communicated during the booking process. To cancel a reservation, guests can contact our friendly customer service team or make use of our convenient online cancellation tool. We strive to provide flexibility and convenience to our guests while ensuring fair policies that allow us to manage our inventory efficiently.
Can I request an early check-in or late check-out?
Yes, Motel 6 allows guests to request an early check-in or late check-out based on availability. We understand that travel plans can be unpredictable, and we want to accommodate our guests as much as possible. If you require an early check-in, please contact the front desk in advance, and we will do our best to accommodate your request depending on room availability. Similarly, if you need a late check-out, simply inform the front desk on the day of departure, and we will try to extend your stay based on room availability. However, please note that additional charges may apply for late check-outs. At Motel 6, we strive to provide a convenient and flexible experience for our guests.
What amenities are available in the rooms?
Our rooms at Motel 6 offer several amenities to ensure your stay is comfortable and convenient. Each room is equipped with a cozy bed, fresh linens, and towels. For your convenience, we provide a flat-screen TV with premium cable channels for your entertainment. Stay connected with our complimentary high-speed Wi-Fi access, allowing you to browse the web or catch up on work. You'll find a work desk and chair in each room, ideal for business travelers. Our modern bathrooms feature a shower, complimentary toiletries, and clean towels for your convenience. Moreover, all rooms are equipped with air conditioning and heating units to maintain a comfortable temperature throughout your stay. At Motel 6, we strive to provide all the necessary amenities to make your visit enjoyable and hassle-free.
Do you offer free Wi-Fi to guests?
Yes, we offer complimentary Wi-Fi access to all our guests at Motel 6. We understand that staying connected is essential, whether for work or entertainment purposes, which is why we strive to provide a seamless and reliable internet service. Our free Wi-Fi is accessible in all areas of the motel, including guest rooms and common areas. You can easily connect your devices to our network without any additional charge, allowing you to browse the web, check emails, stream content, or connect with friends and family effortlessly. Stay connected during your stay at Motel 6 with our complimentary Wi-Fi service.
Do you have a fitness center or gym?
No, Motel 6 does not have a fitness center or gym. Our goal is to provide affordable and comfortable accommodation to our guests, focusing on the essential amenities needed for a relaxing stay. While we may not have fitness facilities on-site, we encourage guests to explore the local area for nearby fitness centers, parks, or outdoor trails to maintain their workout routine. We understand the importance of fitness, and our friendly staff is always available to provide recommendations and assistance for finding suitable fitness options in the vicinity. At Motel 6, we ensure that you have a pleasant stay without compromising on affordability.
Is breakfast included with the room?
No, breakfast is not included with the room at Motel 6. Our focus is on providing clean, comfortable, and affordable accommodations for our guests. By not including breakfast, we are able to keep our rates lower than other hotels. However, we understand the importance of starting your day off right, which is why we have partnered with nearby restaurants and cafes to offer exclusive discounts and deals to our guests. This way, you have the flexibility to choose an option that suits your taste and budget. Whether you prefer a quick bite or a leisurely breakfast, there are various dining options available in close proximity to our motel.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Motel 6 customer support problem.

Recent reasons customers contacted Motel 6:

brother and I have been staying for about * nights now. Our first room that we were in...
I am writing in regards to case GRT*CVWW and my request for a refund of my hotel occupa...
Checked in with my bf early this morning. Had no problem and I watched as the clerk sca...
Need emergency housing!!!!! Havebeenon the streets or homeless for about * weeks.
I want to talk to a live agent
Dear Motel *,**I hope this letter finds you well. I am writing to inquire about the pos...
I am requesting a free night I have been staying in your motel * in Kingman az * weeks...
I have a question. So, I was wondering if I can only rent a room for a few hours. The r...
Check in problems at motel *
I booked a room at a motel * in Pomona California through Hopper I told the people that...
I was in motel * in sanjose Airport. Then middle night I was left home then my guste st...
I went to the vending machine which never wants to work for me and she ******* (excuse...
The manager refuses to talk to me about my new address to receive my tax documents. I w...
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Does GetHuman work with Motel 6?

GetHuman does not work with Motel 6's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Motel 6 at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Motel 6's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Motel 6 at a Glance

Motel 6 has no chat option
Motel 6 has no customer email
Motel 6 has 1 help forum
Motel 6 has no twitter handle
Motel 6 has no facebook page
Contact information overview

Answered on this page:

What are the check-in and check-out times?
Are pets allowed in the motel?
Are smoking rooms available?
What forms of payment do you accept?
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