My account has been inaccessible on the homepage for years, as the securi...

GetHuman-kyanmcgi's Account Access issue with Minecraft from July 2020

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Before contacting them, items GetHuman-kyanmcgi may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kyanmcgi's own words
My account has been inaccessible on the homepage for years, as the security questions are out of date, and the email linked to the account has been locked. I've been using the account for years, and most information about the account should be recoverable (transaction id isn't accessible, however bank and cards used for payment still are). The account has somehow been compromised (changed password) despite me having unsuccessful attempts for YEARS trying to contact customer support. I'd like my virtual property to be returned, please and thanks.

GetHuman-kyanmcgi did not yet indicate what Minecraft should do to make this right.

How GetHuman-kyanmcgi fixed the problem

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Account Access issue
Reported by GetHuman-kyanmcgi
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3297 others
0 customers following this


GetHuman-kyanmcgi started working on this issue
Jul 6th 6:59pm
GetHuman-kyanmcgi indicated the issue is not fixed yet.
Jul 6th 11:32pm

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