How do I access my old Minecraft account?

In a nutshell: To access your old Minecraft account, visit the Minecraft website, find the "Support" section, navigate to "Account Sign-In," and choose the appropriate option for your situation, such as

Introduction

If you're trying to access your old Minecraft account, the following steps may help.

What You'll Need

Internet browser

Go to the Minecraft Website

Visit the Minecraft home page.

Locate the Menu

Find the three horizontal lines in the upper left of Minecraft's website. Click on the lines to expand the menu.

How do I access my old Minecraft account? (Step 2)

Locate the "Support" Section

On the menu, find the "Support" section that has a ">" to the right of it, then click the arrow. Doing so will open a sub-menu.

Choose the Correct Sub-Menu

You'll have a choice between "Support" or "Downloads." Click on the ">" to the right of "Support."

How do I access my old Minecraft account? (Step 4)

Find the Help Center

There are a few options you can select. Click on "Minecraft Help Center," which will open another page.

How do I access my old Minecraft account? (Step 5)

Find the Correct Section

There are several sections on the "Minecraft Help Center" page. Click on the one that states, "Accounts and Sign-in."

How do I access my old Minecraft account? (Step 6)

Find the Relevant Section

On the "Accounts & Sign-In" page, look for the option that states, "Account Sign-in" and click on it.

How do I access my old Minecraft account? (Step 7)

Select the Correct Help Issue

On the "Account Sign-In" page, click on the option that states, "Get Help with Your Minecraft Account."

How do I access my old Minecraft account? (Step 8)

Decide the Appropriate Option That Pertains to Your Situation

There are a few options on the "Get Help With Your Minecraft Account" page that may pertain to your specific issue. The three options are "Reset Your Password," "Recover Your User Name," or "Account Recovery Form." Choose the one that best applies to your specific situation. For example, if you know your username but not your password, you'll choose "Reset Your Password."

How do I access my old Minecraft account? (Step 9)

Try the Appropriate Steps

Once you decide which option best pertains to your situation, click on it and try the corresponding steps. If you still have trouble accessing your old Minecraft account, continue to the next step.

Contact Microsoft Support

If you're still having trouble accessing your old Minecraft account, you can contact Microsoft for additional support.

Conclusion

Don't worry if you're having trouble accessing your old Minecraft account. There's assistance just a phone call away that may be able to help.

Why does GetHuman Write How-to Guides for Minecraft Problems?

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