Hello, I am having trouble logging into my minecraft account and cannot reset my passwo...

GetHuman-hooverj's customer service issue with Minecraft from June 2018

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Help with my Minecraft issue
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Minecraft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hooverj will need to dig through the advice provided by Minecraft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hooverj can let us know if they help or not.
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The issue in GetHuman-hooverj's own words
Hello, I am having trouble logging into my minecraft account and cannot reset my password or security questions. My account is under an email address that has been deactivated and unable to access it to reset. The minecfraft account email address is *****@***.com and the password is bunnyrabbits***. can the staff at minecfraft assist me in changing the sign in email to *****@***.com to reset the password and security questions as I cannot access the account until we do so. **Thanks
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Minecraft

Customer service issue
Reported by GetHuman-hooverj
Jun 29th, 2018 - a yr ago
I have an issue with Minecraft too
Fixed
Seen by 5 customers so far
Similar issue to 20 others
1 customer following this
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-hooverj started working on this issue
Jun 29th, 2018 12:36am
GetHuman-hooverj indicated the issue is not fixed yet.
Jun 30th, 2018 3:03am