The account recovery option for my Hotmail (chefmiller*@hotmail) is no longer an option...

GetHuman-chefmill's Recover Account issue with Microsoft - Tech Support from January 2020

Help with my Microsoft - Tech Support issue
The issue in GetHuman-chefmill's own words
The account recovery option for my Hotmail (chefmiller*@hotmail) is no longer an option. It is my ex-wife's email and I would like to change it to my current email or phone *. I have some subscriptions that are tied to that email and I need to get changed to my current email account. I haven't used that email in a very long time so the online recovery system is asking questions that I can't answer.

GetHuman-chefmill did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman-chefmill fixed the problem
I remembered my password on a freak occurence. I have to keep typing make the *** character limit. Bye.
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Microsoft - Tech Support

Recover Account issue
Reported by GetHuman-chefmill
Jan 20th, 2020 - 9 months ago
Fixed
GetHuman-chefmill shared how to fix
Seen by 7 customers so far
Similar issue to 7293 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

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